Terms and Conditions
TERMS OF USE
IMPORTANT – PLEASE READ THE FOLLOWING TERMS AND CONDITIONS WHICH APPLY TO YOUR USE OF THIS WEBSITE AND BY ACCESSING THIS WEBSITE AND PARTICIPATING IN ON-LINE SURVEYS, CONTENT AND OTHER SERVICES ("SERVICES") YOU AGREE TO BE BOUND BY THESE TERMS OF USE.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS DO NOT ACCESS OR USE THIS WEBSITE AND THE SERVICES PROVIDED.
1 "Definitions"
In these Terms of Use unless inconsistent with the context or otherwise specified the following definitions will apply to words and expressions:
"Services" means the content and services provided via this Website;
"Terms of Use" means these terms and conditions and any additional terms and conditions or disclaimers with reference to or displayed on the Website whether by hypertext link or otherwise;
"We/us" means Amanda Wilson
"Website" means this Thorn website located at http://www.thornsaddles-pads.co.uk or any subsequent URL used by us from time to time;
"You" means the person accessing and using this Website and the legal entity you represent during the course of employment or engagement by that entity.
Thorn is the name given to our products. Amanda Wilson is the trade name of the company. Amanda Wilson is the Master Saddler and owner of the company.
2 "Amanda Wilson" Services
2.1 By accessing or using the Services You agree to be legally bound by these Terms of Use.
2.2 We reserve the right to amend these Terms of Use at any time. Amendments will take effect when posted on the Website. It is your responsibility to read the Terms of Use before using the Services. The date of the Terms of Use is stated at the top of the Terms of Use posted on the Website.
2.3 The Services and this Website are subject to availability.
2.4 We reserve the right to withdraw any Services from this Website and to edit or remove any information or content on the Website at any time.
2.5 Due to the nature of the Internet, You acknowledge that You may not be able to access the Website and the Website or the Services may not be available at all times.
3 "Intellectual Property Rights"
3.1 'Thorn' is a Registered Trade Mark and is registered in respect of Class 18: Saddle Pads; Dressage Saddle Pads; Tree Saddles; Side Saddles.
3.2 You are granted a limited licence to access and use this Website solely for your own internal purposes. All contents of this Website including, but not limited to, the text, graphics and links are owned by us or our third party licencors and may not be copied, downloaded, distributed or published in any way without our prior written consent, except that You may print, copy, download or temporarily store extracts for your personal information or when You use the Services.
3.3 You are not permitted to use any trademarks or service marks whether registered or unregistered of Thorn or any other marks available on the Website without our prior written consent. You may not frame or utilise framing techniques that include any proprietary information such as images, text or page layout without our prior written consent. You may not use any "metatags" or any other type of hidden text that uses any trade marks or service marks without our prior written consent.
3.4 You agree not to copy, modify, download (other than page caching), store or sell any part of this Website without our prior written consent.
3.5 Any content available on this Website, may not be disclosed, reproduced, copied, sold, used or exploited for any commercial purpose other than for participating in Services via this Website.
3.6 In relation to any information, materials or other content that You upload, submit to us or post via this Website, You grant us a world-wide, non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, such information, ideas, know-how, concepts, techniques and materials (in whole or part) for any purpose, including without limitation, copying, transmission, distribution, publication or incorporating such content in other works in any form, media or technology now known or developed unless restricted by applicable law.
3.7 You represent and warrant that You own or otherwise control all of the intellectual property rights and information, materials or other content that You upload, submit to us or post via this Website.
4 "Complaints"
4.1 Please email us at [email protected] immediately if You:
4.2 Are offended by any content on the Website;
4.3 We reserve the right to take whatever action we deem necessary to prevent breaches of these Terms of Use.
5 "Data Protection and Privacy"
5.1 You agree that any and all personal information and data collected from You via this Website or as part of the Services from time to time may be used in accordance with our current Privacy Statement.
5.2 You warrant that the personal information You provide to us is true, accurate and complete in all respects and You will notify us immediately if there is any change in the personal information that You have supplied to us.
5.3 You agree that You will not collect, store or use personal data about other users of the Website.
6 "LIABILITY"
6.1 WE MAKE EVERY REASONABLE EFFORT TO PROVIDE ACCURATE, COMPLETE AND UP-TO-DATE INFORMATION ON THIS WEBSITE. HOWEVER, THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DO NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND EXPRESS OR IMPLIED REGARDING THE CONTENTS OR AVAILABILITY OF THE WEBSITE OR SERVICES.
6.2 USE OF THE WEBSITE AND ITS RELATED SERVICES ARE AT YOUR SOLE RISK. WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER ARISING AS A RESULT OF YOUR USE OR RELIANCE ON THE WEBSITE OR SERVICES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
6.3 WE EXCLUDE ALL WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS AND REPRESENTATIONS (EXCLUDING FRAUDULENT MISREPRESENTATION) OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE SERVICES AND THE WEBSITE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
6.4 DUE TO THE NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR THAT ANY E-MAILS OR OTHER ELECTRONIC TRANSMISSIONS WILL BE SENT TO YOU OR RECEIVED BY US OR THAT THE CONTENT OF SUCH TRANSMISSIONS WILL BE SECURE DURING TRANSMISSION.
6.5 ANY SOFTWARE DOWNLOADED FROM THIS WEBSITE OR AS PART OF THE SERVICES IS AT YOUR OWN RISK AND WE DO NOT ACCEPT LIABILITY FOR ANY DIRECT OR INDIRECT LOSS OR DAMAGE HOWSOEVER CAUSED AS A RESULT OF ANY COMPUTER VIRUSES, BUGS, TROJAN HORSES, WORMS, SOFTWARE BOMBS OR OTHER SIMILAR PROGRAMS ARISING FROM YOUR USE OF THIS WEBSITE. WHILST WE WILL DO OUR BEST TO ENSURE THAT THE WEBSITE IS FREE FROM SUCH DESTRUCTIVE PROGRAMS, IT IS YOUR RESPONSIBILITY TO TAKE REASONABLE PRECAUTIONS TO SCAN FOR SUCH DESTRUCTIVE PROGRAMS.
6.6 ANY HYPERLINKS TO THIRD PARTY SITES PROVIDED VIA THIS WEBSITE EXIST FOR INFORMATION PURPOSES AND YOUR CONVENIENCE ONLY AND WE DO NOT ENDORSE THE CONTENT OF SUCH SITES. WE ARE UNABLE TO ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE ARISING DIRECTLY OR INDIRECTLY FROM THE CONTENT OF SUCH SITES OVER WHICH WE HAVE NO CONTROL.
7 "Indemnity"
You agree to indemnify and keep us indemnified and defend us immediately upon demand from and against all actions, liability, claims, direct or indirect, losses, damages, costs and expenses (including legal fees) We incur arising directly or indirectly from any third party claim against us as a result of your breach of these Terms of Use.
8 "General Information"
8.1 You may not use any part of the Website or its content on any other website or link to the Website without our prior written consent.
8.2 We reserve the right to transfer or assign all or any of our rights and duties and responsibilities set out in these Terms of Use to another party.
8.3 Headings have been included for convenience only and will not be used in construing any provision of these Terms of Use.
8.4 No delay or failure by us to exercise any powers, rights or remedies under these Terms of Use will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies include any other or further exercise of them.
8.5 If any part of the Terms of Use is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of these Terms of Use which will continue to be valid and enforceable to the fullest extent permitted by applicable law.
8.6 To the extent permitted by applicable law, these Terms of Use will be construed in accordance with and governed by the laws of England and each party agrees to submit to the exclusive jurisdiction of the courts of England.
9 "Delivery Information"
9.1 All orders are sent by recorded, trackable courier, requiring signature on arrival, or by Royal Mail next-day guaranteed and fully insured, if requested.
10 "Ordering Information"
10.1 Not all products are kept in stock and are mainly made to order. We therefore advise customers to check before ordering.
10.2 Images are for illustration purposes only and sometimes colours may appear differently on computer screens and will not always accurately represent the colour of the product for sale. Please check the description and contact us before ordering to ensure you receive the correct product.
10.3 When making an order we request in the order details that customers check the details of their order that it is correct before making payment and the order going through. This is to ensure that - as we deal with many orders at any one time - any typing errors in the order that may have been made by us, or any details that the customer may be unsure about, are corrected and clarified before the item is produced. If the customer has not checked the details and informed us of a mistake, we cannot be held responsible for producing and delivering an incorrect item. Customers must inform us within 14 days of paying and confirming the order that they have decided to cancel the order.
11 "Product Returns"
11.1 Returns are accepted on Saddle Pads, but we require a reasonable explanation for the return as Saddle Pads are made by us, by hand, and to order. We are not a retail outlet or dealer, but a manufacturer, so valuable workshop time and the finest materials have to be organized for each individual order. And we take each customer's order very seriously.
11.2 Thorn Saddles cannot accept returns on Saddle Pads that have been ordered with specific personalised alterations or additional requirements e.g. minus cantle block etc.
11.3 Contact with Thorn Saddles must be made within 7 days after delivery of item regarding the intention to return an item, with a reasonable explanation for making the return.
11.4 The item must not have had any use i.e. ridden in for any length of time - and all labels, if initially attached to the item, must remain in place. Thorn Saddles cannot give full refunds on items that have had any use whatsoever.
11.5 The customer is responsible for secure packaging and cost of return shipping.
11.6 Reimbursement of cost of the item will be made within 2 working days on safe return of the item.
11.7 All cancellations of orders and returns of orders will be subjected to a £40 administration charge.
IMPORTANT – PLEASE READ THE FOLLOWING TERMS AND CONDITIONS WHICH APPLY TO YOUR USE OF THIS WEBSITE AND BY ACCESSING THIS WEBSITE AND PARTICIPATING IN ON-LINE SURVEYS, CONTENT AND OTHER SERVICES ("SERVICES") YOU AGREE TO BE BOUND BY THESE TERMS OF USE.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS DO NOT ACCESS OR USE THIS WEBSITE AND THE SERVICES PROVIDED.
1 "Definitions"
In these Terms of Use unless inconsistent with the context or otherwise specified the following definitions will apply to words and expressions:
"Services" means the content and services provided via this Website;
"Terms of Use" means these terms and conditions and any additional terms and conditions or disclaimers with reference to or displayed on the Website whether by hypertext link or otherwise;
"We/us" means Amanda Wilson
"Website" means this Thorn website located at http://www.thornsaddles-pads.co.uk or any subsequent URL used by us from time to time;
"You" means the person accessing and using this Website and the legal entity you represent during the course of employment or engagement by that entity.
Thorn is the name given to our products. Amanda Wilson is the trade name of the company. Amanda Wilson is the Master Saddler and owner of the company.
2 "Amanda Wilson" Services
2.1 By accessing or using the Services You agree to be legally bound by these Terms of Use.
2.2 We reserve the right to amend these Terms of Use at any time. Amendments will take effect when posted on the Website. It is your responsibility to read the Terms of Use before using the Services. The date of the Terms of Use is stated at the top of the Terms of Use posted on the Website.
2.3 The Services and this Website are subject to availability.
2.4 We reserve the right to withdraw any Services from this Website and to edit or remove any information or content on the Website at any time.
2.5 Due to the nature of the Internet, You acknowledge that You may not be able to access the Website and the Website or the Services may not be available at all times.
3 "Intellectual Property Rights"
3.1 'Thorn' is a Registered Trade Mark and is registered in respect of Class 18: Saddle Pads; Dressage Saddle Pads; Tree Saddles; Side Saddles.
3.2 You are granted a limited licence to access and use this Website solely for your own internal purposes. All contents of this Website including, but not limited to, the text, graphics and links are owned by us or our third party licencors and may not be copied, downloaded, distributed or published in any way without our prior written consent, except that You may print, copy, download or temporarily store extracts for your personal information or when You use the Services.
3.3 You are not permitted to use any trademarks or service marks whether registered or unregistered of Thorn or any other marks available on the Website without our prior written consent. You may not frame or utilise framing techniques that include any proprietary information such as images, text or page layout without our prior written consent. You may not use any "metatags" or any other type of hidden text that uses any trade marks or service marks without our prior written consent.
3.4 You agree not to copy, modify, download (other than page caching), store or sell any part of this Website without our prior written consent.
3.5 Any content available on this Website, may not be disclosed, reproduced, copied, sold, used or exploited for any commercial purpose other than for participating in Services via this Website.
3.6 In relation to any information, materials or other content that You upload, submit to us or post via this Website, You grant us a world-wide, non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, such information, ideas, know-how, concepts, techniques and materials (in whole or part) for any purpose, including without limitation, copying, transmission, distribution, publication or incorporating such content in other works in any form, media or technology now known or developed unless restricted by applicable law.
3.7 You represent and warrant that You own or otherwise control all of the intellectual property rights and information, materials or other content that You upload, submit to us or post via this Website.
4 "Complaints"
4.1 Please email us at [email protected] immediately if You:
4.2 Are offended by any content on the Website;
4.3 We reserve the right to take whatever action we deem necessary to prevent breaches of these Terms of Use.
5 "Data Protection and Privacy"
5.1 You agree that any and all personal information and data collected from You via this Website or as part of the Services from time to time may be used in accordance with our current Privacy Statement.
5.2 You warrant that the personal information You provide to us is true, accurate and complete in all respects and You will notify us immediately if there is any change in the personal information that You have supplied to us.
5.3 You agree that You will not collect, store or use personal data about other users of the Website.
6 "LIABILITY"
6.1 WE MAKE EVERY REASONABLE EFFORT TO PROVIDE ACCURATE, COMPLETE AND UP-TO-DATE INFORMATION ON THIS WEBSITE. HOWEVER, THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DO NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND EXPRESS OR IMPLIED REGARDING THE CONTENTS OR AVAILABILITY OF THE WEBSITE OR SERVICES.
6.2 USE OF THE WEBSITE AND ITS RELATED SERVICES ARE AT YOUR SOLE RISK. WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER ARISING AS A RESULT OF YOUR USE OR RELIANCE ON THE WEBSITE OR SERVICES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
6.3 WE EXCLUDE ALL WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS AND REPRESENTATIONS (EXCLUDING FRAUDULENT MISREPRESENTATION) OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE SERVICES AND THE WEBSITE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
6.4 DUE TO THE NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR THAT ANY E-MAILS OR OTHER ELECTRONIC TRANSMISSIONS WILL BE SENT TO YOU OR RECEIVED BY US OR THAT THE CONTENT OF SUCH TRANSMISSIONS WILL BE SECURE DURING TRANSMISSION.
6.5 ANY SOFTWARE DOWNLOADED FROM THIS WEBSITE OR AS PART OF THE SERVICES IS AT YOUR OWN RISK AND WE DO NOT ACCEPT LIABILITY FOR ANY DIRECT OR INDIRECT LOSS OR DAMAGE HOWSOEVER CAUSED AS A RESULT OF ANY COMPUTER VIRUSES, BUGS, TROJAN HORSES, WORMS, SOFTWARE BOMBS OR OTHER SIMILAR PROGRAMS ARISING FROM YOUR USE OF THIS WEBSITE. WHILST WE WILL DO OUR BEST TO ENSURE THAT THE WEBSITE IS FREE FROM SUCH DESTRUCTIVE PROGRAMS, IT IS YOUR RESPONSIBILITY TO TAKE REASONABLE PRECAUTIONS TO SCAN FOR SUCH DESTRUCTIVE PROGRAMS.
6.6 ANY HYPERLINKS TO THIRD PARTY SITES PROVIDED VIA THIS WEBSITE EXIST FOR INFORMATION PURPOSES AND YOUR CONVENIENCE ONLY AND WE DO NOT ENDORSE THE CONTENT OF SUCH SITES. WE ARE UNABLE TO ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE ARISING DIRECTLY OR INDIRECTLY FROM THE CONTENT OF SUCH SITES OVER WHICH WE HAVE NO CONTROL.
7 "Indemnity"
You agree to indemnify and keep us indemnified and defend us immediately upon demand from and against all actions, liability, claims, direct or indirect, losses, damages, costs and expenses (including legal fees) We incur arising directly or indirectly from any third party claim against us as a result of your breach of these Terms of Use.
8 "General Information"
8.1 You may not use any part of the Website or its content on any other website or link to the Website without our prior written consent.
8.2 We reserve the right to transfer or assign all or any of our rights and duties and responsibilities set out in these Terms of Use to another party.
8.3 Headings have been included for convenience only and will not be used in construing any provision of these Terms of Use.
8.4 No delay or failure by us to exercise any powers, rights or remedies under these Terms of Use will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies include any other or further exercise of them.
8.5 If any part of the Terms of Use is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of these Terms of Use which will continue to be valid and enforceable to the fullest extent permitted by applicable law.
8.6 To the extent permitted by applicable law, these Terms of Use will be construed in accordance with and governed by the laws of England and each party agrees to submit to the exclusive jurisdiction of the courts of England.
9 "Delivery Information"
9.1 All orders are sent by recorded, trackable courier, requiring signature on arrival, or by Royal Mail next-day guaranteed and fully insured, if requested.
10 "Ordering Information"
10.1 Not all products are kept in stock and are mainly made to order. We therefore advise customers to check before ordering.
10.2 Images are for illustration purposes only and sometimes colours may appear differently on computer screens and will not always accurately represent the colour of the product for sale. Please check the description and contact us before ordering to ensure you receive the correct product.
10.3 When making an order we request in the order details that customers check the details of their order that it is correct before making payment and the order going through. This is to ensure that - as we deal with many orders at any one time - any typing errors in the order that may have been made by us, or any details that the customer may be unsure about, are corrected and clarified before the item is produced. If the customer has not checked the details and informed us of a mistake, we cannot be held responsible for producing and delivering an incorrect item. Customers must inform us within 14 days of paying and confirming the order that they have decided to cancel the order.
11 "Product Returns"
11.1 Returns are accepted on Saddle Pads, but we require a reasonable explanation for the return as Saddle Pads are made by us, by hand, and to order. We are not a retail outlet or dealer, but a manufacturer, so valuable workshop time and the finest materials have to be organized for each individual order. And we take each customer's order very seriously.
11.2 Thorn Saddles cannot accept returns on Saddle Pads that have been ordered with specific personalised alterations or additional requirements e.g. minus cantle block etc.
11.3 Contact with Thorn Saddles must be made within 7 days after delivery of item regarding the intention to return an item, with a reasonable explanation for making the return.
11.4 The item must not have had any use i.e. ridden in for any length of time - and all labels, if initially attached to the item, must remain in place. Thorn Saddles cannot give full refunds on items that have had any use whatsoever.
11.5 The customer is responsible for secure packaging and cost of return shipping.
11.6 Reimbursement of cost of the item will be made within 2 working days on safe return of the item.
11.7 All cancellations of orders and returns of orders will be subjected to a £40 administration charge.